Privacy Policy

Effective Date: September 28, 2026

Last Updated: September 28, 2026

J. Ponce and Son Landscaping ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard information gathered through our website and communication channels.

1. Information We Collect

We collect personal information that you voluntarily provide when you schedule an appointment, request an estimate, subscribe to our landscaping blog, or contact us. This includes:

  • Contact Information: Full name, phone number, email address, and service/property address.

  • Service Details: Project inquiries, property dimensions, scope requirements (such as sodding, hardscaping, or irrigation), and photos submitted for estimates.

  • Newsletter Data: First name, last name, and email address submitted via our blog subscription form.

  • Technical Usage Data: Basic log details collected automatically through standard web analytics (e.g., browser type, IP address, device type, and referring pages).

2. How We Use Your Information

We use your information exclusively to:

  • Schedule on-site consultations, provide quotes, and perform landscaping services.

  • Respond directly to inquiries sent via phone, email, or online forms.

  • Send seasonal lawn care tips and blog updates if you subscribed to our email updates (you may unsubscribe at any time).

  • Improve our website layout, project galleries, and customer service operations.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. Information is only disclosed to:

  • Operational Service Providers: Third-party tools necessary to run our website and business communications (such as website hosting, email distribution, or scheduling platforms) bound by confidentiality obligations.

  • Legal Compliance: When required by applicable state or federal law, court order, or governmental authority.

4. Cookies and Web Analytics

Our website uses standard cookies and analytics tracking to monitor site traffic and optimize user experience. You can disable cookies through your browser settings, though doing so may impact some site functionalities.

5. Data Security

We apply reasonable administrative and technical security measures to safeguard your personal details against unauthorized access or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

  • Email: jponceandson@gmail.com

  • Phone: 210-816-0042

  • Location: San Antonio, Texas